Fair Housing Operations Manual- Non Members

FAIR HOUSING OPERATIONS MANUAL

Practical guidance for the Fair Housing situations you encounter every day.

The Fair Housing Operations Manual is designed for property managers, leasing professionals, rental property owners, and housing providers who need a practical resource they can reference when Fair Housing questions arise.

Unlike the Fair Housing E-Book Course, which provides comprehensive training and education, the Operations Manual is designed to help answer the day-to-day question: “What should I do when this situation comes up?”

This easy-to-reference manual includes practical guidance, checklists, decision trees, and quick-reference tools covering topics such as:

• Federal + California Protected Classes Quick Reference

• Fair Housing Do's & Don'ts

• Common Fair Housing Red Flags

• Words & Phrases to Avoid in Leasing

• What You Can & Cannot Say to Prospects

• Advertising Compliance Checklist

• Website & Social Media Advertising Checklist

• Consistent Showing/Touring Checklist

• Applicant Screening Fair Housing Checklist

• Source-of-Income Quick Reference

• Reasonable Accommodation Decision Tree

• Reasonable Modification Decision Tree

• Interactive Process Step-by-Step Guide

• “What Information Can I Ask For?” Quick Guide

• Assistance Animal Decision Tree

• Service Animal vs. Support Animal Reference

Keep it accessible as a desk-side compliance resource to help you identify potential Fair Housing issues, make more informed decisions, and know when a situation may require additional guidance.

ELECTRONIC RESOURCE ONLY

This manual is delivered electronically. No printed book will be provided. Your electronic manual will be delivered to the email address associated with your purchase within 3 business days.

Educational Disclaimer: This manual is provided for educational and informational purposes only and is not legal advice. It does not create an attorney-client relationship or guarantee compliance with applicable laws. Fair Housing laws, regulations, and guidance may change. Users should consult qualified legal counsel regarding specific circumstances.